Can someone tell me if this is normal?

Hey I placed an order with Focalecig 11 days ago and it still hasn’t shipped, I’ve tried emailing but haven’t gotten a response yet. It’s my first order with them so I’m wondering if this is normal or should I open a PayPal dispute? Any information is appreciated.

Original source: https://vapingunderground.com/threads/can-someone-tell-me-if-this-is-normal.581788/

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